Legal · Simply J Labs
Privacy Policy
Last Updated: May 2026
Your privacy is a foundational commitment at CarBuyingHub. This Privacy Policy explains what information we collect, how we use it, and the choices you have over your data. The Platform is operated by Simply J Labs.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Account information — name, email address, phone number, and password when you create an account.
- Inquiry and reservation data — the information you submit when checking availability or requesting a vehicle reservation, including your preferred vehicle and any message you include.
- Saved vehicle data — vehicles you bookmark or save to your garage within the Platform.
- Communications — any messages you send to us via email or support channels.
Information Collected Automatically
- Usage data — pages visited, features used, session duration, and interaction patterns.
- Device and connection data — IP address, browser type, operating system, and referring URL.
- Cookies and similar technologies — session tokens and preference data stored in your browser.
2. How We Use Your Information
We use the information we collect to:
- Provide the Service — operate the Platform, process your inquiries, and connect you with dealerships.
- Communicate with you — send confirmation emails, respond to your requests, and provide account-related notifications.
- Improve the Platform — analyze usage patterns to enhance features, fix issues, and optimize the user experience.
- Ensure security — detect, investigate, and prevent fraudulent activity and unauthorized access.
- Comply with legal obligations — respond to lawful requests from government authorities and fulfill our legal duties.
We will not use your personal information for purposes materially different from those described here without first notifying you and, where required, obtaining your consent.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Period.
We may share your information in the following limited circumstances:
- With dealerships — when you submit an inquiry or reservation request, your name, contact information, and vehicle interest are shared with the relevant dealership solely to fulfill your request.
- With service providers — we work with trusted third-party vendors (e.g., email delivery, hosting, analytics) who access data only to perform services on our behalf and are contractually bound to protect it.
- For legal compliance — we may disclose information when required by law, court order, or to protect the rights and safety of Simply J Labs, our users, or the public.
- Business transfers — in the event of a merger, acquisition, or sale of substantially all assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.
4. Cookies and Tracking
CarBuyingHub uses cookies and similar browser-based technologies to maintain your session, remember your preferences, and understand how the Platform is used. We do not deploy third-party advertising trackers or behavioral retargeting scripts.
You may disable cookies in your browser settings, though doing so may affect the functionality of certain features including account login.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by applicable law or for the resolution of disputes.
Aggregated, anonymized analytics data that cannot be linked to any individual may be retained indefinitely.
6. Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), access controls, and periodic security reviews.
No method of electronic storage or transmission is 100% secure. We encourage you to use a strong, unique password for your account and to notify us immediately of any suspected breach at support@carbuyinghub.com.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
- Access — request a copy of the personal data we hold about you.
- Correction — request that inaccurate or incomplete data be corrected.
- Deletion — request the permanent deletion of your personal data, subject to legal retention requirements.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to certain processing activities, including direct marketing.
- Withdrawal of consent — where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at privacy@carbuyinghub.com. We will respond within 30 days of receiving a verifiable request.
8. Children's Privacy
CarBuyingHub is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Third-Party Links
The Platform may contain links to third-party websites, including dealership websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be indicated by an updated “Last Updated” date. We encourage you to review this page periodically. Continued use of the Platform after any changes constitutes your acceptance of the revised policy.
11. Contact
For privacy-related questions, requests, or concerns, please contact:
Simply J Labs — Privacy Team
carbuyinghub.com